The AMA Office will be working remotely until further notice.

COVID-19 (coronavirus) Resource Page


February 26, 2021 |February 12, 2021February 5, 2021


1) COVID-19 Updates:


The Arizona Department of Economic Security (DES) will administer Emergency Rental Assistance (ERA) for rental owners and residents in the following counties starting Feb 23rd.  DES has $280M to deploy

Rental owners are encouraged to start gathering documentation from residents and submit applications on behalf of residents starting on Feb 23rd.  We have asked DES for a list of source documentation and will share the details with all members once the information becomes available.  At the very least we know you will need copies photo identification for all residents on the lease over 18, eviction or late notices, verification that at least one member of the household is eligible for unemployment benefits, proof  that household income is 80% or less than Area Median Income (AMI) – 2020 tax return or paystubs for the last 60 days. 
Counties Served: 







La Paz




Santa Cruz




The Phoenix City Council approved a plan on Tuesday to distribute $51.1 million for rent and utility assistance. The monies are Phoenix’s direct allocation of the $25 billion allocated by Congress last month for Emergency Rental Assistance in the 2021 Consolidated Appropriations Act. The funds are to be bifurcated between the city’s Human Services Department (HSD), which will be responsible for $26 million, and Wildfire, which will distribute the remaining $25 million. The funds will be used to cover past-due rent and utility payments, as well as future payments three months at a time, with a 15-month maximum. There is no household cap for the amount of money a household may receive.
To be eligible for assistance, a Phoenix resident must:

  • Have household income at or below 80% of the area median income ($62,250 for a family of four); and 
  • Be able to demonstrate a financial hardship due to COVID-19.

Priority will be given to households below 50% of the area median income ($38,900 for a family of four), and to individuals who have been unemployed for more than three months. Applicants will not be required to provide citizenship or immigration status.
Both Wildfire and HSD will allow for rental owners and tenants to apply, with the city anticipating both online portals to be active starting March 8. Residents are also able to apply by calling 602-534-AIDE for the city’s program, or in-person at the following city-run sites:

  • Sunnyslope Family Services Center, 914 W. Hatcher Road.
  • John F. Long Family Services Center in Maryvale, 3454 N. 51st Ave.

Travis L. Williams Family Services Center in south central Phoenix, 4732 S. Central Ave.


The City of Mesa’s COVID Emergency Rental Assistance (ERA) program is currently accepting applications. Because the city’s program only has $15.76 million available, to eligible residents and rental owners are encouraged to apply immediately. As is, the online portal is worded only for tenants, however after consulting with city staff, any and all eligible owners and operators are encouraged to apply on behalf of their tenants.
To qualify, a Mesa City Resident must:

  • Have household income at or below 80% of the area median income ($62,250 for a family of four); and 
  • Be able to demonstrate a financial hardship due to COVID-19.

Priority will be given to households below 50% of the area median income ($38,900 for a family of four), and to individuals who have been unemployed for more than three months. Applicants will not be required to provide citizenship or immigration status.
Additionally, any property owners or managers who are aware of residents in need of assistance at their properties in Mesa may contact the city’s Housing Department to request a flyer drop off in both English and Spanish. If you would like pamphlets dropped off for your residents, please email Mesa Housing Deputy Director Mary Brandon ( and CC Kelly Farrow ( to ensure delivery and assistance.


For the East Valley, the city of Chandler's ERA program will have $7.9 million, and the town of Gilbert will have $7.7 million available. In the West Valley, Glendale is receiving $7.6 million. Scottsdale elected to forgo its funding and its residents will need to apply through Maricopa County, which has $46.2 million available starting in early March.

As for Southern Arizona, Pima County received $15.1 million, and the city of Tucson $16.6 million for a total of $31.7 million in combined rental assistance. Pima County is planning a soft launch of their program next week, and plans to formally open all applications in late February or early March. Pinal County will also have a $14 million program, and Yuma County a $6.5 million program online soon.
As these programs come online, the AMA will keep members appraised of required documentation and how to access the rental assistance portals.  

The Pima County Board of Supervisors, by a 4-1 vote, decided to adopt a verbal motion expanding the federal CDC eviction moratorium countywide. This decision was made without any AMA or other stakeholder input, without posting any text or language explaining what the eviction moratorium expansion would entail.  I was added to the Supervisors’ agenda late over the weekend with barely over 24 hours’ notice.
Even more troubling, the verbal motion, made by Supervisor Matt Heinz (District 2), expands the CDC moratorium to prohibit “all evictions in Pima County except those for material falsification or for material and irreparable breaches,” as provided in A.R.S. 33-1368(A), through March 31, 2021. The Board also directed the Pima County Health Department to develop a declaration form that mirrors the CDC tenant attestation, and make said form “easily accessible to the public. The video of today’s meeting may be found here.
The AMA is deeply disturbed by the County’s  decision to enact this verbal motion without legal authority as they are a political subdivision of the state and all their authority is granted to them by the state.  They have also clearly violated the Governor’s Executive Order 2020-36.  Both the county and the city are receiving a combined $30 million in additional emergency rental assistance to prevent all possible evictions across Pima County. Through passage of this motion, the County is unfairly exposing residents and rental housing professionals to potentially unsafe and dangerous conditions in which individuals breaching their leases or community regulations may now remain housed and exposed fellow residents to criminal and other harmful activity.
The AMA is already hard at work to reverse this decision in Pima County and ensure that the rule of law is upheld across the state of Arizona.  For now we still lack any details or an effective date. It is unclear if the verbal motion applies to filing of evictions or the physical eviction (serving the writ).   While we continue to fight this at all levels we suggest that property managers and owners to continue to file eviction as you have done over the past few months under the existing CDC moratorium.

3.1.21 | AZ Opens Up Vaccine to People 55 and Over:

Governor Doug Ducey and the Arizona Department of Health Services (ADHS) announced March 1 a new hybrid approach that provides Arizonans 55 and older eligibility along with frontline essential workers to receive the COVID-19 vaccine. The new approach launched March 1 in the Phoenix Metro Area.

Learn More

Volunteer At Vaccination Sites:
The Maricopa County Department of Public Health Medical Reserve Corps (MRC) is recruiting medical and non-medical volunteers to assist with the deployment of the COVID-19 vaccine to our community. Once you have completed your volunteer registration and it has been processed you will receive an email with instructions on how to volunteer and our current volunteer opportunities.

Vaccination Survey:
The AZ Dept of Health Services is asking employers with essential employees to fill out this survey for consideration to receive COVID-19 vaccine when available. Note that property management is an essential service.  This form is intended for employers of Phase 1B essential workers to attest that they meet the prioritization criteria and request a COVID-19 vaccine allocation for their workforce.

In order to be considered for a vaccine allocation during Phase 1B when vaccine is available, employers are encouraged to share their vaccination plans including how many essential employees require vaccination. Note that the sub-prioritization process will be based on vaccine availability, local allocation and risk assessment of each group. It is recommended that employers consider their continuity of operations plans while completing this form.

Individual Vaccination Portal Registration & Instructions:
Click here to share this information with your employees to register directly for vaccinations.  Employees who are 65 or older or those with underlying health conditions might be eligible for vaccinations sooner than Phase 1B essential employees. 

Arizona Humane Society: Supporting Pets and People During COVID-19

Pets are family, and Pet Housing Help AZ is committed to helping both our four- and two-legged friends who have been impacted by COVID-19. The top animal welfare organizations in the Valley have teamed up to provide information, resources and a community rehoming/temporary foster network for struggling pet owners impacted by the COVID-19 housing crisis.

Pet Housing Help AZ 

2) Helpful Links:

3) Rental Assistance Resources:

AMA Rental Assistance List

Learn More

DES Emergency Rental Assistance

Learn More

Mesa Rental Assistance

Learn More

Phx: Wildfire
Rental Assistance

Learn More

City of Phoenix
Rental Assistance

Learn More

Maricopa County Rental Assistance

Learn More

Chandler Rental Assistance

Learn More

 Gilbert Eviction Assistance

Learn More

Glendale Rental Assistance

Learn More

Tucson Rental Assistance

Learn More

Pima County
Rental Assistance

Learn More

Pima County
Rental Assistance

Learn More

Yuma County
Rental Assistance

Learn More

4) More Resources:

Amenity Re-Opening Guidance
General Resources
Local And National Agencies
Industry Specific

Business Guidance