Launch your career! Often the first credential earned, the National Apartment Leasing Professional (NALP) training assists leasing agents with integrating successful sales techniques, increasing resident retention, and meeting resident needs. This course is designed to teach these professionals skills to help them become top producers. Topics include: Keys to Success in Leasing, Telephone Presentations, Leasing and the Internet, The Leasing Interview, Leasing Demonstration & Resolving Objections, Rental Policies and Procedures, Legal Aspects, and The Market Survey Presentation. This program is a total of five (5) days and attendance for all classes is mandatory.
$375.00.00 | Member Registration
$575.00 | Non Member Registration
has an extensive background in sales and customer service and has held C & E Level management positions in fields such as single and multifamily real estate, corporate housing and advertising. Currently, Kris is the VP of Business Observations, a secret shopping company and is a national speaker. She has instructed CAM and NALP certification programs in Arizona for over 15 years. Prior to that; Kris spent 7 years in home building and then joined Mark-Taylor Residential as the first Director of Sales and Training. She has been directly responsible for developing and conducting new hire orientations, and both fundamental and ongoing sales and customer service workshops and seminars. Her coaching and training has led many clients to revenue growth, successful sales, and companywide team building.
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