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The Resident Retention Experience

The Resident Retention Experience

Thursday, November 17, 2022
9:00 AM - 11:00 AM (Arizona Time)

Individual link will be in confirmation email

Event Details

Retaining Residents

November 17, 2022 | 9am-11am | ZOOM

Resident satisfaction and retention are our #1 priorities. Learn how to keep that relationship going from being a prospect to a resident, and the best ways to boost retention, reputation, and resident engagement. Having a concierge customer service approach will allow you to have the ability to encourage the residents to have the best living experience possible. This class will benefit all onsite positions including office, maintenance, and management as well.

This class qualifies for NAA continuing education credits needed for credential renewals.  Please indicate if you hold the CAM, CAPS and/or CALP credential when registering. 


Member | $30
Non- Member | $60
*For more information about membership, click HERE.

For More Information:

Jonathan Baldenegro
Jonathan Baldenegro
Events & Education Coordinator Arizona Multihousing Association (602)296-6209

AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.