Code of Conduct

Member Code of Conduct

Section 1. Purpose and Applicability

The Arizona Multihousing Association (“Association”) brings together professionals and organizations committed to strengthening and advancing the rental housing industry across Arizona.

This Code of Conduct establishes shared standards for members as they participate in the activities, events, and communications of the Association, ensuring that all are welcomed into a professional and respectful community.

The purpose of this Code is to promote trust, transparency, and accountability within the Association and throughout the broader multihousing community, while safeguarding the interests and reputation of the Association and its Members.

Section 2. Core Member Conduct Expectations

By applying for and accepting membership in the Association, Members agree to join a professional community committed to strengthening Arizona’s multihousing industry and to upholding a culture of trust, transparency, and accountability.

In this spirit, members agree to:

• Act with honesty, integrity, and fairness in all interactions involving the Association.
• Comply with applicable federal, state, and local laws while participating in Association events, programs, or official business.
• Cultivate an environment free from harassment, discrimination, and intimidation for fellow members, Association staff, and guests at Association-sponsored activities or communications.
• Safeguard confidential Association information, such as contact lists and proprietary resources, and use such information responsibly and only for authorized purposes.

Section 3. Interactions With Other Members

Members contribute to a collegial and supportive professional community by:

• Treating all other members, Association staff, and partners with respect, courtesy, and professionalism at events, in meetings, and in all Association-related communications.
• Valuing the diverse backgrounds, experiences, and perspectives present in the Association, and working to ensure every member feels welcomed and included.
• Engaging in constructive dialogue when disagreements arise, seeking resolution directly and privately whenever possible, and making use of Association resources or guidance for mediation as appropriate.
• Refraining from personal attacks, disparagement, or behavior that undermines the trust, privacy, or reputation of fellow members.
• Upholding the integrity of meetings, committees, and collaborative activities by contributing honestly, honoring commitments, and recognizing the contributions of others.

Section 4. Aspirational Industry Standards

As part of the Association’s commitment to leadership in Arizona’s rental housing industry, members are encouraged to:

• Champion practices that promote fair housing, access, and equity for all individuals. 
• Support efforts to enhance the quality, safety, and sustainability of rental housing communities.
• Engage in responsible stewardship of resources and demonstrate a commitment to longterm community well-being. 
• Mentor, educate, and inspire others within the industry, sharing knowledge and experience to strengthen the profession as a whole.
• Volunteer and participate in initiatives that contribute positively to Arizona’s neighborhoods, residents, and workforce.
• Uphold the reputation of the industry as a professional, ethical, and community-minded field. 

These aspirational industry standards are offered as a source of inspiration and guidance for members who wish to set the highest example for their peers and partners. They are not intended as enforceable rules, but as a reflection of the values the Association seeks to encourage in building a vibrant and respected industry for all.

Section 5. Social Media and Public Representation

Members are encouraged to use discretion and professionalism when referencing the Association or sharing information about its activities in public communications and on social media. Members should not purport to speak on behalf of the Association without authorization from the Board or designated spokesperson. Through positive, respectful engagement, members help build trust and uphold the reputation of the Association and the rental housing community. 

Section 6. Enforcement and Member Rights

The Association is committed to upholding this Code in a way that is fair, consistent, and respectful of all members.

When concerns about conduct arise in the context of Association activities, the Board will consider them through a confidential process that respects the interests of all involved and is tailored to the specific circumstances. When appropriate or required by law, this process will include notice to the member or members involved, an opportunity to be heard, and a right to appeal any disciplinary decision.

Depending on the nature and seriousness of the concern, corrective actions may include supportive guidance, a warning, exclusion from Association events, or suspension of membership. Any action taken is carefully limited to conduct that directly affects the Association and its community.

In every case, the Association strives to protect the dignity and privacy of all members and will not make public announcements regarding discipline except when required by law or policy.

Enforcement procedures are further detailed in the Association's policies and procedures. 

Section 7. Scope and Amendments

This Code of Conduct governs conduct within Association activities and communications and is not intended to regulate members’ private business practices outside the Association. The Board may revise or update this Code to reflect the evolving needs of the Association community and will notify members of any changes.