This seminar will cover the verbal techniques and body language that may be used should be used to defuse a situation before it becomes physical. You will learn how to calm a hostile person to prevent violent behavior with an option for live role play scenarios.
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COVID-19 ALERT: If you have a fever, cough or shortness of breath on the day of the class or event please refrain from attending to prevent the spread of illness as advised by the CDC’s website. Please reach out to us at 602-296-6200 within 48 hours of the scheduled class or event so we may accommodate your needs accordingly. Refunds and invoice cancellations will be permitted on a case by case basis.
AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.