2021 Phoenix Education Conference & Trade Show

presented by Zona Law Group

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Show Event Info
Wednesday, November 17, 2021
9:00 AM - 4:00 PM (Arizona Time)
Phoenix Convention Center (South Building)
100 North 3rd Street
Phoenix, AZ 85004-2277
United States

Event Details

WALK-IN REGISTRATION AVAILABLE

AMA’s annual Trade Show is the Association’s largest event of the year and on the "Can't Miss" list of AMA activities. While the highlight is most definitely the over 150 Exhibiting Industry Partner (Vendor) Member Companies, the themed show also includes giveaways, prizes, networking and lots of fun. And puppies!  This year will include a puppy cuddling lounge!

The AMA Trade Show is an excellent opportunity for Industry Partner Members to showcase their products and services to our Regular Members in a fun and casual atmosphere. Regular Members have the opportunity to hone their skills by attending dynamic education sessions. View photos from 2019.

🎟️Walk-in Registration Available! 

Online registration is closed, but you can still join us! Full day registration begins at 8:00am with classes starting at 9:00am.  Exhibit only attendees may access the trade show floor at 2:00pm.


Member (Full day)

  • Walk-in: $169


Member (Exhibits Only)

  • Walk-in: $69

Non Member

  • Full Day Walk-in: $199
  • Exhibits Only Walk-in: $79

*Note: Industry Partner members are not eligible to purchase these tickets


🎟️ Exhibitors

Thank you to our exhibitors! 

There is some construction around the Convention Center.  Please review the Tuesday, November 17 Exhibitor Move-in information.

Exhibitor Packet

🎟️ Education Sessions

In addition to visiting over 160 exhibitor booths, there are two AMAzing Education tracks, with two sessions each.

Office Track

9:00AM – 10:00AM    Session I – Office Track

Creating a Trusted Process to Take on Any Challenge Starting NOW! with Deborah Gardner Presented by Burns Pest Elimination

Are you juggling multiple duties while trying to keep up? Do you feel like the pace of change is accelerating? Are you trying to take immediate action but feel stuck? With resident demands on the rise, attracting top talent becoming more difficult, communication harder to manage, technology constantly evolving, you most likely just want the right indicators to determine your success. Today’s overwhelming multihousing landscape is a constant question unless there is a way to shift gears to become more efficient with less resistance. 

BUCKLE YOUR SEATBELT! Today the multihousing industry is full speed ahead! No matter what role or title you have in the industry, everyone’s goal is the same – apply a trusted process to take on any challenge starting NOW! Get ready to learn from Deborah Gardner, better known as the Pit Bull in a Skirt, a three-decade hospitality veteran, rental housing landlord and owner of Hospitality Home Watch in this highly impactful, red bull, double espresso, program format delivered with an entertaining and interactive message. So, roll up your sleeves, bring your challenges and solve them today.  

TAKEAWAYS:

  • Discover the one proven advanced process that will help you conquer all obstacles.
  • Overcome obstacles faced everyday while creating the ultimate value for yourself.
  • Participate while hearing a wide range of answers to your daily issues.

10:15AM – 11:15AM  Session II – Office Track
Radical Feedback with Bill Nye Presented by CSI

If your company isn’t moving at the pace of the market you are in trouble.  Your customers have the ability to give feedback almost immediately while we let a lot of time pass before we deliver honest, accurate and relevant feedback to our team.  You can’t be afraid of the conflict.  Great leaders are all great at delivering meaningful and timely feedback.  You will walk away from this session with an exact plan on how to deliver great feedback to everyone on your team.

Maintenance Track

9:00AM – 10:00AM    Session I – Maintenance Track

How to Keep Your Service Team: A Culture of Appreciation with Bill Nye Presented by CSI

The entire country is suffering through a talent crisis.  Everywhere we go we see “now hiring” signs.  The value of our Service Teams is at an all-time high because of the labor shortage.  One way to keep your team engaged and happy is by creating a culture of appreciation.  This session will share six tips on how to deliver meaningful appreciation for the men and women that take care of our residents 24-hours a day; our Service Teams!

10:15AM – 11:15AM  Session II – Maintenance Track
Streamline Productivity and Improve Your Work Day with Deborah Gardner Presented by Top Quality

Are you juggling multiple duties while trying to keep up? Do you feel like the pace of change is accelerating? Are you trying to take immediate action but feel stuck? With resident demands on the rise, attracting top talent becoming more difficult, communication harder to manage, technology constantly evolving, you most likely just want the right indicators to determine your success. Today’s overwhelming multihousing landscape is a constant question unless there is a way to shift gears to become more efficient with less resistance. 

BUCKLE YOUR SEATBELT! Today the multihousing industry is full speed ahead! No matter what role or title you have in the industry, everyone’s goal is the same – apply a trusted process to take on any challenge starting NOW! Get ready to learn from Deborah Gardner, better known as the Pit Bull in a Skirt, a three-decade hospitality veteran, rental housing landlord and owner of Hospitality Home Watch in this highly impactful, red bull, double espresso, program format delivered with an entertaining and interactive message. So, roll up your sleeves, bring your challenges and solve them today.  

TAKEAWAYS:                      

Ø  Learn how to go from reactive to proactive with a new mindset.

Ø Discover that one method that helps you become faster and more productive every day.

Ø  Share your experiences and learn what works with others.


🎟️ Speakers

Deborah Gardner, CMP
AUTHOR, ENTREPRENEUR & CONSULTANT

A swimming champion, author, speaker & competitive performance expert helping hundreds of companies and organizations advance to new levels of success while working and living in the fast lane. Whether her audience is servicing customers, selling, negotiating or leading, Deborah’s rising to international prominence with a fast, funny and captivating style. Today, Deborah is the founder and host for the popular Hospitality Today Live broadcast show and owner of Hospitality Home Watch servicing part-time residents. With a laundry list of honors, Deborah is most recently Smart Meetings Magazine’s Top 50 Smart Women Leaders, CNN’s 2021 top 75 motivational speakers worldwide and crowned as Mrs. Arizona 2020 and 2021.

Bill Nye

For the past fourteen years Bill has successfully served as an executive in the multifamily industry while continuing to share his knowledge as a speaker and trainer to management companies and apartment associations all across the country.  His experience as an executive, maintenance supervisor and property manager gives him a rare perspective and allows his audiences to hear from someone who knows what it takes to have a successful career in multifamily. Prior to his career in Multifamily, Bill earned three college degrees and spent nine years serving in the Untied States Air Force.  He is a regular presenter at state and national conferences along with appearances with the Apartment All Stars. Bill’s audiences always request that he comes back and present again.  He will blend humor with practical information to deliver a message that will stay with you for a lifetime.

Registration Information

Walk-in Registration is available!

Agenda

November 17
8:00 AM - 3:00 PM Registration open
9:00 AM - 10:00 AM Office: Creating a Trusted Process
9:00 AM - 10:00 AM Maintenance: Keep Your Service Team
10:15 AM - 11:15 AM Office: Radical Feedback
10:15 AM - 11:15 AM Maintenance: Streamline Productivity
11:15 AM - 12:00 PM Lunch for full day attendees
12:00 PM - 4:00 PM Exhibit Hall open for full day attendees
2:00 PM - 4:00 PM Exhibit Hall open for Exhibit only attendees

For More Information:

Melissa Lanouette, CMP
Melissa Lanouette, CMP
Events & Education Manager Arizona Multihousing Association (602)296-6205

Title Sponsor:


COVID-19 ALERT: We are following the CDC guidelines set forth regarding gathering and request you refrain from participating if you are experiencing COVID like symptoms, been exposed to someone with COVID, or have tested positive for COVID within 14 days prior to this event.

AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.