Phoenix Education Conference & Trade Show

In today’s fast-paced workplace and increased digital communications, building strong teams isn’t just about org charts and job descriptions... it’s about trust, communication, and connection. In this engaging and practical session, Thom Singer shares how uncommon connections create the foundation for powerful teams. Drawing on insights from the Trust Edge Leadership Institute and decades of experience studying human interaction, Thom unpacks the habits, mindsets, and behaviors that foster collaboration, boost performance, and create a culture where people thrive.

Learning Objectives:

•  Understand how trust, clarity, and consistency drive deeper team connection and long-term collaboration.
• Learn actionable strategies to build meaningful relationships that strengthen team cohesion and communication.
• Discover how to cultivate a team culture where community, collaboration and conversations help everyone succeed together.

Sales experts have always said that the most effective way to sell any product is known as “relationship selling”. Research clearly shows that we like to buy from people that we like and this becomes even more important as the price of the product or service goes up. Rent is one of the biggest expenses many people face today, therefore the decision is very important, making the relationship with the leasing and management team a critical one.

During this session you will learn:

1. The power of “Subject-Comparison-Reasoning”
2. How to identify the value system of the prospect within seconds of meeting them.
3. How to modify your leasing approach around the prospect’s value system.
4. Highly effective closing techniques that fit each value system.

Burnout isn’t just a buzzword—it’s a real, measurable threat to your team’s performance, engagement, and retention. In this high-energy session, we’ll dive into how the body and brain respond to stress through Fight, Flight, or Freeze—and what those responses actually look like on your team.

Are they pushing back (fight)? Disengaging or calling out (flight)? Quiet quitting or deer-in-headlights during meetings (freeze)? As leaders, it's our job to recognize the signs before burnout takes over—and shift the momentum.

You'll walk away with:

• A practical breakdown of Fight, Flight, and Freeze behaviors in the workplace
• Leadership strategies to re-engage burnt-out teams
• Tools to manage your own burnout before you lead others through theirs
• A few laughs and a lot of “oh wow, that’s my team” moments

Burnout might have the head start in the race, but leadership has the map to win!

3 objectives if you want separate from above:

• Identify burnout behaviors through the lens of Fight, Flight, or Freeze and recognize how they show up in team dynamics.
• Apply leadership strategies to re-engage team members experiencing burnout and shift them toward productive, sustainable performance.
• Develop personal awareness tools to manage your own stress responses and prevent leadership fatigue from derailing your team.

Session Handout

In today’s fast paced digital world, success in leadership requires more than just tools and technology, it demands a human connection. You’ll discover how to utilize the Power of Your Story to influence and lead your team!

Learning Objectives: 

• Lead with Purpose
• Build Trust Quickly + Foster Meaningful Connections
• Staying Prepared in an every-changing market

In today’s fast-paced workplace and increased digital communications, building strong teams isn’t just about org charts and job descriptions... it’s about trust, communication, and connection. In this engaging and practical session, Thom Singer shares how uncommon connections create the foundation for powerful teams. Drawing on insights from the Trust Edge Leadership Institute and decades of experience studying human interaction, Thom unpacks the habits, mindsets, and behaviors that foster collaboration, boost performance, and create a culture where people thrive.

Learning Objectives:

•  Understand how trust, clarity, and consistency drive deeper team connection and long-term collaboration.
• Learn actionable strategies to build meaningful relationships that strengthen team cohesion and communication.
• Discover how to cultivate a team culture where community, collaboration and conversations help everyone succeed together.

Every organization including your home, office and company has a culture that is constantly growing. The Law of Culture is that it is going to grow regardless of whether anyone is focused on it. One of the elements of the Law of Culture is that whatever you plant is exactly what you should expect to grow.

During this session you will learn:

1. The Three parts of a Culture.
2. The two types of culture and how to grow the one that is best for your team or company.
3. The consequences of ignoring or minimizing the importance of your Culture.

Burnout isn’t just a buzzword—it’s a real, measurable threat to your team’s performance, engagement, and retention. In this high-energy session, we’ll dive into how the body and brain respond to stress through Fight, Flight, or Freeze—and what those responses actually look like on your team.

Are they pushing back (fight)? Disengaging or calling out (flight)? Quiet quitting or deer-in-headlights during meetings (freeze)? As leaders, it's our job to recognize the signs before burnout takes over—and shift the momentum.

You'll walk away with:

• A practical breakdown of Fight, Flight, and Freeze behaviors in the workplace
• Leadership strategies to re-engage burnt-out teams
• Tools to manage your own burnout before you lead others through theirs
• A few laughs and a lot of “oh wow, that’s my team” moments

Burnout might have the head start in the race, but leadership has the map to win!

3 objectives if you want separate from above:

• Identify burnout behaviors through the lens of Fight, Flight, or Freeze and recognize how they show up in team dynamics.
• Apply leadership strategies to re-engage team members experiencing burnout and shift them toward productive, sustainable performance.
• Develop personal awareness tools to manage your own stress responses and prevent leadership fatigue from derailing your team.

Session Handout

In today’s fast paced digital world, success in leadership requires more than just tools and technology, it demands a human connection. You’ll discover how to utilize the Power of Your Story to influence and lead your team!

Learning Objectives: 

• Lead with Purpose
• Build Trust Quickly + Foster Meaningful Connections
• Staying Prepared in an every-changing market