Reputation Management and How to Build 5 Star Status
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Event Details
Reputation Management and How to Build 5 Star Status
January 12 | 10am-11am | ZOOM
Resident reviews influence how prospective renters view your community and make leasing decisions. Every interaction, from a tour to a maintenance request, can become part of that story. Learn how to build an ethical, consistent process for requesting honest resident reviews and recognize recurring themes in feedback. This session will help you turn reviews into learning opportunities that improve service, strengthen resident relationships, and support leasing success.
This class qualifies for NAA continuing education credits needed for credential renewals.
Registration
Member | FREE
Non Member | $30.00
*For more information about membership, click HERE.
For More Information:
SPEAKERS
Jose Rosales
Grace Owen
Regional Performance Director, Asset
AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.