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Summer Series Part 1- Presentation Skills for the Polished Professional

Summer Series Part 1- Presentation Skills for the Polished Professional

Tuesday, June 25, 2024
9:00 AM - 10:00 AM (Arizona Time)

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Event Details

Summer Series: Part 1
Presentation Skills for the Polished Professional

June 25, 2024 9:00-10:00AM

What does it take to be a polished professional?  This course provides techniques to improve your presentation skills.  Come join us as Jenna guides you through best practices to ensure you are viewed as the polished professional that you are!

  1. Mastering First Impressions:
    • This class aims to help participants understand the importance of first impressions and learn the proper etiquette for handshakes and maintaining eye contact, fostering a demeanor that is both confident and approachable.
  2. Polished Correspondence Skills:
    • In this module, students will learn the art of timing correspondence effectively, discerning when to respond promptly, when to refrain from immediate response, and when to wait. Additionally, emphasis will be placed on refining grammar, punctuation, and formatting in written communication, as well as navigating the exchange of business cards with finesse.
  3. Conducting Successful Business Interactions:
    • The focus of this segment is on mastering various aspects of professional interaction. This includes understanding and adhering to virtual meeting etiquette, utilizing body language effectively to convey professionalism, developing confidence in mingling and networking, and honing the ability to engage in meaningful conversation in professional settings.

Please note: If you miss Part 1 of the Summer Series, you can still take Parts 2 or 3.  These classes compliment each other, but do not build on one another.  

This class qualifies for NAA continuing education credits needed for credential renewals.  


Member | FREE
*For more information about membership, click HERE.


For More Information:

Rose Alvarez
Rose Alvarez
Professional Development Manager Arizona Multihousing Association (602)296-6210


Jenna Juniper

Jenna is a National Speaker, Housing Consultant & Trainer based out of Phoenix, Arizona. Her passion for ending homelessness began at an early age and is the mission of her company. Growing up in a large Italian family, she recognized the importance of stable housing and a supportive family. This led her to begin volunteering for charities and nonprofits at a young age. Throughout her 16-year career, Jenna has successfully partnered nonprofits and developers together, implementing critical and sustaining supportive services on low-income properties. Jenna’s reputation as a premier compliance and affordable housing expert and trainer is well deserved. She has the knowledge, experience, and skills that translate into successful property operations.  Jenna is a graduate from DeVry University, member of the National Speaker’s Association, and National Center of Housing Management. She holds over a dozen affordable housing designations and has more abbreviations after her name than a doctor. She is the founder and president of Housing Consultants of America (Formerly Paonessa Juniper Consulting) and has helped countless professionals with all their operational, training, marketing and leasing needs.


 Thank you to our sponsor!