Code of Ethics
Regular Member Code of Conduct
- We conduct all business transactions in a straightforward and honest manner.
- We pay our obligations in a timely manner and communicate with our suppliers/vendors when terms or circumstances change.
- We conduct our business transactions with active knowledge of and affirmative compliance with federal, state and local laws and regulations.
- We comply with federal, state and city fair housing laws. We do not discriminate against persons because of race, color, religion, national origin, sex, handicap or familial status.
- We respond promptly to resident complaints and address grievances in a fair, honest and timely fashion.
- We return all security deposits or provide proper accounting for any appropriate charges within the legal time limit.
- We treat our residents and business suppliers/vendors with respect and integrity.
- We encourage and provide training and education for our personnel.
- We encourage our personnel to be proactively involved in and otherwise supportive of association and community-based programs and to conduct themselves appropriately at such functions.
- We encourage residents and business suppliers/vendors to file written complaints regarding any violation of this Code of Conduct. We strive to resolve amicable any written complaints filed against us.
Industry Partner Member Code of Conduct
- We conduct all business transactions in a straightforward and honest manner.
- We conduct business transactions with active knowledge of and affirmative compliance with federal, state and local laws and regulations.
- We respect the integrity of business relationships between Regular and Industry Partner members and conduct our business activities with a sense of fair play and competition.
- We will not engage in behavior that constitutes a restraint of trade.
- We treat our customers, competitors and vendors with respect and integrity.
- We agree to fulfill our business commitments in a complete, timely and quality manner.
- We do not directly solicit business at AMA social functions.
- We encourage our personnel to be proactively involved in and otherwise supportive of association and community-based programs and to conduct themselves appropriately at such functions.
- We will actively promote our business through AMA advertising, sponsorship and relationship-building opportunities.