From Ring to Revenue: How to Connect, Follow Up, and Close with Confidence
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Event Details
From Ring to Revenue: How to Connect, Follow Up, and Close with Confidence
April 21 | 10am-11:30am | ZOOM
Your phone is more than just a communication tool—it's a leasing lifeline. In this interactive session, we’ll break down the leasing process into three powerful parts to help your team convert more prospects into residents. First, we’ll refine the essential elements of a successful sales call, ensuring every conversation builds connection and confidence. Next, we’ll focus on effective follow-up strategies, by phone, email, and text, that keep your property top of mind. Finally, we’ll dive into closing techniques tailored to different stages of the rental process, from the first inquiry to the final decision. Whether you're aiming to improve consistency or boost your closing ratio, this session provides practical tools you can apply immediately.
Key Takeaways:
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- A proven framework for conducting confident and consistent leasing calls
- Follow-up strategies across multiple channels that increase engagement
- Closing techniques for every stage of the rental journey from inquiry to lease signing
This class qualifies for NAA continuing education credits needed for credential renewals.
Registration
Member | FREE
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For More Information:
SPEAKER
Katie Rigsby, CAPS
Multifamily Consultant & Professional Speaker
Katie Rigsby, CAPS, CAM, CALP, is a seasoned multifamily leader with 26 years of experience in residential property management. Her career spans roles as a Leasing Professional, Property Manager, multi-site supervisor, and senior executive, where she led teams of more than 200 employees, managed multimillion dollar budgets, and oversaw diverse real estate portfolios.
She holds the Certified Apartment Portfolio Supervisor, Certified Apartment Manager, and Certified Apartment Leasing Professional credentials from the National Apartment Association and serves as NAAEI Faculty, facilitating credentials and supporting industry education nationwide.
As President and CEO of Katie Rigsby Inspires, LLC, she provides consulting and professional development services designed to strengthen customer service, sales, marketing, leadership, and Fair Housing compliance within property management teams. Katie is actively involved in both her state and national apartment associations, is licensed Louisiana Realtor and professional member of the National Speakers Association. Katie is dedicated to delivering engaging and inspirational learning experiences with a side of humor.
AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.