From Ring to Revenue: How to Connect, Follow Up, and Close with Confidence
Individual link will be in confirmation email
Event Details
From Ring to Revenue: How to Connect, Follow Up, and Close with Confidence
April 21 | 10am-11:30am | ZOOM
Your phone is more than just a communication tool; it's a leasing lifeline. In this interactive session, we’ll break down the leasing process into three powerful parts to help your team convert more prospects into residents. First, we’ll refine the essential elements of a successful sales call, ensuring every conversation builds connection and confidence. Next, we’ll focus on effective follow-up strategies, by phone, email, and text, that keep your property top of mind. Finally, we’ll dive into closing techniques tailored to different stages of the rental process, from the first inquiry to the final decision. Whether you're aiming to improve consistency or boost your closing ratio, this session provides practical tools you can apply immediately.
Attendees of this session will:
-
Obtain a proven framework for conducting confident and consistent leasing calls
-
Learn follow-up strategies across multiple channels that increase engagement
-
Identify closing techniques for every stage of the rental journey, from inquiry to lease signing
This class qualifies for NAA continuing education credits needed for credential renewals.
Registration
Member | FREE
*For more information about membership, click HERE.
For More Information:
SPEAKER
Katie Rigsby, CAPS
Multifamily Consultant & Professional Speaker
A multifamily maven, Katie launched her career in residential property management as a Leasing Professional in 2000. Throughout her career, she has worked onsite and in the trenches alongside her teams as a Property Manager, multi-site supervisor, educator/trainer, marketing director, and as a senior executive of a portfolio consisting of 3,000 units, two shopping centers, two hotels, and over 200 employees. Katie has obtained the Certified Apartment Portfolio Supervisor, the Certified Apartment Manager, and the National Apartment Leasing Professional credentials from the National Apartment Association, where she is currently a member in good standing and serves on the faculty as an Advanced Facilitator.
In 2016, she launched Katie Rigsby Inspires, LLC, where she provides multifamily consulting services, keynote speeches, corporate training, and facilitation services for organizations nationwide. The mission of Katie Rigsby Inspires, LLC is to enhance the multifamily industry by educating and inspiring professionals to meet their highest potential. Her company values are integrity, honesty, fun, service, care, and trustworthiness. As a paid contributor for various publications, Katie provides written content on diverse topics relating to multifamily, leadership, sales, and marketing. She is active in the Apartment Association of Greater New Orleans and is a licensed Louisiana Realtor.
Katie's passion is helping people find success. Her skills and experience have allowed her to successfully manage projects, people, crises, and finances with professionalism and confidence. Her team-building and time management seminars are ideal for any industry, group, or individual. Additionally, she offers seminars and training on the multifamily/real estate industry and is qualified to instruct NAAEI Credential Courses. Katie continuously strives to excel professionally and personally! She is recognized as an Advanced Communicator and Leader by Toastmasters International and is a Professional Member of the National Speakers Association.
AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.