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Leasing Training - Building Rapport Through Conversation

Wednesday, May 6, 2026
10:00 AM - 11:00 AM (Arizona Time)

Individual link will be in confirmation email

Event Details

Leasing Training - Building Rapport Through Conversation 

May 6 | 10am-11am | ZOOM

Today's renter wants to be heard and understood. Each one has a story that makes them individual and unique. Going beyond the date, size, price questions allow us as professionals to create that bond and become the trusted advisor who understands their needs and can find the perfect home for them. 

This class qualifies for NAA continuing education credits needed for credential renewals.  

Registration

Member | FREE

Non Member | $30.00
*For more information about membership, click HERE.

For More Information:

Haley St Paul
Haley St Paul
Education Manager Arizona Multihousing Association (602)296-6210
SPEAKER

Charlotte Pisciotta, CAS, CAM, CALP

Charlotte Pisciotta’s 20+ year career has spanned from a National Director of Sales and Marketing to Vice President of Full House Marketing, Leasing Trainer with Friedman Management Corporation, to starting her own business to support the residential property management industry. From successful lease-ups, to implementing a new hire training program, Charlotte meets challenges head-on with a smile. She brings this expertise and knowledge to every marketing project and training that creates a unique experience for clients and audiences. Charlotte loves volunteering with apartment associations at local, state, and national levels. She is a Past President of two Michigan NAA affiliates and is a 2024 NAA Leadership Lyceum Graduate. Charlotte presents programs for associations, has her CALP, CAM, and CAS, is faculty of NAA’s Education Institute, and holds a certification in Creative Training Techniques.


AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.