Conflict Resolution Strategies
Individual link will be in confirmation email
Event Details
Conflict Resolution Strategies
August 20, 2025 | 10am-11:30am | ZOOM
In this session you will learn how your reaction to challenging situations can be proactively altered by understanding your emotional triggers. Having a better grasp of our emotional intelligence allows us to conquer the situations that would have controlled our responses.
Learning how your brain develops your typical response and how to adapt those responses will make your life easier as well as for those you interact with at work & home!
We will dive into how to handle stress, and tricks you can use to help those around you do the same. This session is good for everyone, but especially those who manage others with diverse personalities.
Join us to talk about what triggers you...and learn how to engage the safety switch to stop that trigger from pulling.
This class qualifies for NAA continuing education credits needed for credential renewals.
Registration
Member | $30
Non- Member | $60
*For more information about membership, click HERE.
For More Information:
SPEAKER
Russ Webb
Executive Director, Bay Area Apartment Association
A native of Atlanta (okay, technically Mableton, GA), Russ attended the University of Georgia & Georgia State University before embarking on a career in the hospitality business working for an international airline, a cruise line, a travel company and a convention center…not to mention a stint as a professional high diver! After 9 years in hospitality he made the switch to association management in 1998 and is currently the Executive Director of the Bay Area Apartment Association which covers the most beautiful part of Florida! Russ teaches classes about how to make your mobile device the most productive tool ever and loves blowing people away with fun tips/tricks and amazing apps. Russ also has a passion for customer service & social media, and showing companies how to make the most of their online presence by embracing the opportunity to interact with your customers and prospective customers in a fun way. Russ honestly believes that every day is a GREAT day and his enthusiasm, optimism (and sarcasm) will help you laugh and learn at the same time.
AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.