July 28, 2021 | 9am-Noon | ZOOM
Designed to help overcome conflict in the office, with residents or even at home, this course will give you key take-aways to implement immediately. We will cover the verbal techniques and body language that may be used should be used to defuse a situation before it becomes physical. You will learn how to calm a hostile person to prevent violent behavior with an option for live role play scenarios. Applicable for managers or anyone who deals with conflict. Get your CALP, CAM, CAPS and CAMT**Please select option if applicable when registering.**
Member | $30
Non- Member | $60
*For more information about membership, click HERE.
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AMA Policy: No changes, refunds, or cancellations will be permitted within 10 days of an event for attendee registrations and within 30 days for sponsorships. Dates and prices subject to change. Registration via e-mail constitutes acknowledgment of terms and conditions.